FlyingTogether Ual – Erespassrider – Css Coair – Skynet Ual Guide

Flying Together UAL.

United Flying Together Intranet, Skynet Ual, Erespassrider Ual, Css Coair Guide and FAQ.

This is how you access the Flyingtogether.Ual.com employee website for schedules, payslips, health benefits, company news, or to change your contact details. Everything you need to know.

Disclaimer:

We are a help resource online. Follow the directions on this website to access the official UAL website. We offer advice, help and guides only, and we are not affiliated with United Airlines, American Airlines, Delta Airlines, Spirit Airlines or any other airline or travelling network.

You will need to know your United Airlines Employee ID and Password to sign in.

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Need help? Read our Help and FAQ Guide.

Quick Guide: Flyingtogether.Ual.com Login.

How do I log in to the United Flying Together Intranet Portal?

If you are an United Airlines employee, your administrator will set up you United Intranet account.

Flyingtogether Ual Login: To access the Flying Together website, do the following:

1. Visit the employee website at https://flyingtogether.ual.com/. You will be redirected to https://signon.ual.com. You can also just begin at https://signon.ual.com, of course.
2. Enter your United Airlines User ID.
3. Enter your United Intranet Password.
4. Click on “Login”.

Having problems logging in? Visit our Flyingtogether.ual.com Login Help page.

You must enter your UID or username and password to log in. Please be aware that the www.flyingtogether.ual.com website URL now re-directs users to the new login page at www.signon.ual.com.

Once logged in, you will get access to your employment details and schedule designation.

To reset your password, enter your UID and click on “Password Help”.

To log in now, visit https://flyingtogether.ual.com.

Flyingtogether.ual.com Login for non-United Pass Riders.

If you are a non-United Pass Rider, a user name will be assigned to you by your administrator for login.

This is how you log in:

1. Visit https://flyingtogether.ual.com/.
2. Enter your UID (or username) and your Flyingtogether password to log in.
3. Click on “Login”.

You can sign in as an non-United Pass Rider, but you must change your password often as a non-United Pass Rider.

If you cannot log in to Ft.ual.com (signon.ual.com), it may be that it is your password has expired and you must reset your password. To reset your password, visit https://idm-authquestions.ual.com/idm/user/login.jsp?lang=en&cntry=US&nextPage=user%2FchangePassword.jsp.

Crew-Access.Ual.com.

The www.crew-access.Ual.com website is no longer in operation. Please update your bookmark and refer to https://login.ual.com/oamsso-bin/login.pl instead.

FT.ual.com.

What happended to www.Ft.Ual.com and Flyingtogether.Ual.com?
Ft.Ual.com and Flyingtogether.Ual.com are still working, but they redirect users to https://signon.ual.com/. If you have these websites bookmarked, then update them to: https://signon.ual.com/.

Flyingtogether.com vs Ft.ual.com vs Signon.ual.com.

We recommend now to begin the login process at https://signon.ual.com/. Flyingtogether.com is no longer active.

Ftappstore.United.com.

The Flying Together App Store login page is still working at https://ftappstore.united.com/.

How to log in to Ftappstore.united.com:

1. Visit https://ftappstore.united.com/.
2. Enter your U ID.
3. Enter your U ID Password.
4. Click on “Login”.

CCS Login – Ccs.Ual.com/Ccs.coair.com

The Ual CCS login page can be found at https://ccs.ual.com/CCS/default.aspx.

Enter you Login ID and Password to access.

For a mobile optimized page, click on “Mobile” underneath the login panel.

Are you having problems logging in? Ual occasionally plan temporary outages for system updates. Check all scheduled outages here.

If you are still having problems with the login process, then you can call the United Service Desk on these phone numbers:

Domestic – 1-847-700-5800 (Toll Free: 800-255-5801).

International: 1-001-847-700-5800.

United Airlines Jobs and Careers Portal.

The UAL Jobs portal is located at https://careers.united.com/. Here you can search all available jobs. Alternatively, visit https://careers.united.com for a Global Map of currently available jobs. Click on a country on the Map to see all available positions.

To join the United Talent Network and apply for a job, new applicants must sign up at the United Talent Network website.

New applicant can also apply for a job by registering at the Ual-pro.taleo.net website here.

Existing United Airlines employees must login at the United Airlines Intranet login page in order to apply for other jobs and for career advancement.

Flying Together UAL Contacts.

What happened to the Ft.Ual.com website?

The Ft.ual.com and Flyingtogether.ual.com websites are no longer live. Instead they will re-direct users to the new login page at https://login.ual.com/oamsso-bin/login.pl, from where you can login to the United Intranet portal.

Where is the United EresPassrider Login?

The United Airlines EresPassrider Login page can be found at https://erespassrider.united.com/passriderlogin/. Enter your Username and Password to sign in to EmployeeRES.

How do I contact the United Airlines Corporate Office?

The United Airlines Headquarters Mailing Address is:

United Airlines, Inc.
PO Box 06649
Chicago, IL 60606-0649
United States

The United Airlines Mount Prospect Training Center phone number is: 1-847-908-8897.

The United Airlines Corporate Support phone number in Houston is: 1-847-700-4000.

The United Airlines Headquarters phone number for Willis Tower Skydeck in Chicago is: 1-872-825-4000.

The UAL FlyingTogether IT help phone number is: 1-800-255-5801 or 1-847-700-5800.

What is Flying Together, and what is its purpose?

Flying Together is the employee website for United Airlines. Its primary purpose is to serve as a centralized platform where United Airlines employees can access important information and resources related to their employment with the company. It offers a wide range of tools and services to assist employees in managing various aspects of their job and benefits.

How can United Airlines employees access Flying Together?

Employees can access Flying Together by visiting the website’s main URL, which is www.ft.ual.com. They need to log in using their employee credentials, including their username and password.

I cannot log in to Flying Together at ft.ual.com.

1. Check that your internet connect is working.
2. Make sure you are on www.ft.ual.com, and not a similar sounding website.
3. If you copy and paste your userID then make sure you leave out any spaces.
4. Make sure your CAPS LOCK button is OFF on your keyboard.
5. Use only your United Airlines User ID and associated Flying Together UAL password to log in.
6. Your United Airlines user ID begins with U,N,V, or I. Legacy Continental associates should no longer use legacy IDs.
7. Try another browser, as older Mozilla, Edge and other browsers may not work probably. Try Chrome or Safari, and update to the latest version.

Need more help?

Then call the UAL IT Service Desk at: 1-800-255-5801, 1-847-700-5800.

What kind of information and resources are available on Flying Together?

Flying Together provides a variety of resources and information, including:

• Company news and updates
• Access to employee benefits and retirement information
• Payroll and compensation details
• Work schedules and shift management tools
• Training and development resources
• Travel-related information for employees and their families
• HR policies and procedures
• Contact information for HR and other relevant departments

Can former United Airlines employees access Flying Together?

In some cases, former employees may have limited access to Flying Together to retrieve certain information related to their employment history or benefits. However, the extent of access for former employees may vary, and they should contact United Airlines HR or the Flying Together support team for specific details. The URL for former employees is www.eres.ual.com.

How can I reset my password for Flying Together?

If you need to reset your password for Flying Together, you can typically do so by clicking on the “Forgot Password” or “Reset Password” link on the login page. You will be prompted to follow a series of steps to verify your identity and create a new password.

Can employees access Flying Together outside of the United Airlines network?

United Airlines may provide employees with the option to access Flying Together remotely, but this can depend on the company’s policies and security measures. Remote access may require the use of a Virtual Private Network (VPN) or other secure authentication methods to ensure the protection of sensitive data.

How can I contact United Airlines Human Resources for assistance?

Employees who need assistance or have HR-related can try the IT Service Desk phone number at 800-255-5801, 847-700-5800. which are the numbers listed for the United Airlines HR department on the Flying Together website. If you are a new employee enquiring about job verification, you can email the Careers department at [email protected] to get answers to recruiting questions.

What services does the United Airlines HR department offer to employees?

The HR department at United Airlines provides a range of services to employees, including:

• Employee onboarding and orientation
• Benefits administration and support
• Employee relations and conflict resolution
• Training and development programs
• Payroll and compensation services
• Performance evaluations and feedback
• Compliance with company policies and regulations

Are there any mobile apps for Flying Together or HR-related tasks?

United Airlines offers a mobil apps for employees to access certain HR-related information and Flying Together services on their smartphones or tablets. Apps can provide convenience for employees who need to manage their work-related tasks on the go.

Yes, there is an app for United Airlines employees. It is called the United Airlines Employee App and is available for download on the App Store and Google Play.

The United Airlines Employee App provides mobile access to a variety of employee resources, including:

• The employee directory
• Paystubs
• Work schedule
• Flight status
• Company news
• Employee discounts
• And more

To use the United Airlines Employee App, you will need to log in with your United Airlines employee ID and password.

Once you are logged in, you will be able to access all of the resources listed above. You can also customize the app to display the information that is most important to you.

How can I stay updated on company news and announcements through Flying Together?

Flying Together typically features a dedicated section for company news and updates. Employees can regularly check this section to stay informed about important announcements, policy changes, and other news related to United Airlines.

What is ft.Ual.com?

The ft.ual.com employee website is the online portal for current full tiime United Airlines employees. It provides access to a variety of resources and tools, including:

• Employee Services: This section includes information on benefits, pay, time off, and more.
• Career Development: This section provides resources for employees to develop their skills and advance their careers.
• Work Schedule: This section allows employees to view their work schedule and request time off.
• Human Resources: This section provides contact information for Human Resources and links to HR policies and procedures.
• Payroll: This section allows employees to view their paystubs and W-2 forms.

Where to log in to the United Airlines employees websites?

United Airlines has two employee websites: ft.ual.com and eres.ual.com.

ft.ual.com (now signon.ual.com): This is the main employee website and provides access to all of the resources and tools listed above.
eres.ual.com: This website is a subdomain specifically for United Airlines retirees.

A United Airlines community website for retirees can also be found at: https://ruaea.org/.

To log in to either website, you will need your United Airlines employee ID or username and password.

How to get free flights as a United Airlines employee:

United Airlines employees are eligible for a variety of travel benefits, including free flights. The specific benefits that you are eligible for will depend on your job title and seniority.

To learn more about your travel benefits, you can visit the Employee Services section of the ft.ual.com website.

How to get your United Airlines paystubs?

To view your United Airlines paystubs, you can log in to the Payroll section of the ft.ual.com website.

How to find your United Airlines work schedule?

To view your United Airlines work schedule, you can log in to the Work Schedule section of the ft.ual.com website.

How to contact United Airlines Human Resources?

To contact United Airlines Human Resources, you can visit the Human Resources section of the ft.ual.com website or call 1-800-UNITED-1.

What are the typical United Airlines salaries?

You can learn more about United Airlines salaries by visiting the Career Development section of the ft.ual.com website or by talking to your manager.

Salaries for different workers at United Airlines can vary widely based on factors such as job role, location, experience, and seniority. Additionally, salary information may change over time due to collective bargaining agreements, market conditions, and company policies.

These are some of the general salary ranges for common job categories at airlines like United Airlines:

• Pilots: Airline pilot salaries can vary significantly depending on their experience, the type of aircraft they fly, and their rank within the company. On average, a first officer (co-pilot) at a major airline like United Airlines could earn a starting salary of around $70,000 to $120,000 per year, while a captain’s salary can range from $150,000 to $300,000 or more annually.
• Flight Attendants: Flight attendant salaries also vary by factors such as experience and location. On average, a starting flight attendant at a major airline might earn around $25,000 to $40,000 per year, with potential for higher earnings with more seniority.
• Aircraft Mechanics and Technicians: Aircraft maintenance workers, including mechanics and technicians, can earn salaries ranging from approximately $50,000 to $100,000 or more per year, depending on their experience and certifications.
• Customer Service Representatives: Salaries for customer service representatives can vary based on their roles and responsibilities. On average, customer service representatives might earn between $30,000 and $60,000 per year.
• Corporate and Administrative Roles: Salaries for employees in corporate and administrative roles can vary widely based on their job function and seniority. Senior executives, such as the CEO and other top management positions, can earn substantial salaries, often in the millions of dollars annually. Mid-level managers and other administrative staff may earn salaries ranging from $40,000 to six figures or more, depending on their roles and experience.
• Ramp Agents and Baggage Handlers: These roles typically earn salaries that range from approximately $25,000 to $50,000 per year, with the potential for overtime pay.

It’s important to note that these figures are general estimates and can change over time. Additionally, United Airlines, like many other companies, may offer various benefits and bonuses in addition to base salaries.

What are the United Airlines benefits?

United Airlines employees are eligible for a variety of benefits, including health insurance, dental insurance, vision insurance, paid time off, retirement savings plans, and more.

To learn more about your benefits, you can visit the Employee Services section of the ft.ual.com website.

How do I get my W-2 as a United Airlines employee?

To view your United Airlines W-2 form, you can log in to the Payroll section of the ft.ual.com website.

Additional United Airlines employee resources.

In addition to the ft.ual.com employee website, there are a number of other resources available to United Airlines employees. These include:

• The United Airlines employee newsletter: This newsletter is published monthly and provides updates on company news, benefits, and more.
• The United Airlines employee app: This app provides mobile access to a variety of employee resources, including the employee directory, paystubs, and work schedule.
• The United Airlines employee intranet: This intranet site provides access to a variety of employee resources, including HR policies and procedures, training materials, and employee discounts.

FAQ – United Flying Together UAL.

How do I log in to FlyingTogether at Signon.ual.com?

• Logging In to:
  Visit Ft.ual.com or Sign onual.com and enter your Identity Manager username and password, then click “Login” to get into the system. If you are having, double check your login credentials, and pay attention to 0 and o, l and 1, and unintentional spaces before or after the Username or password. Try another browser, device, or clear your brwoser cookies if you continue to have problems.
• Forgot Your Username?
  If you can’t remember your username, click “Password Help” You’ll see a page where you can fill out a form to have your username emailed to you. Your United UAL Flying Together user ID begins with U,N,V, or I. Note that Legacy Continental co-workers should no longer use their legacy ID.
• Forgot Your Password?
  If you forgot your password, type in your username and click  “Password Help” You wil be red-rected to https://idm-authquestions.ual.com/idm/user/login.jsp?lang=en&cntry=US&nextPage=user%2FchangePassword.jsp. An email will be emailed to you to. Folow the instructions in the email. Answer the questions that come up, and then click “Login.”
• Need a Flying Together UAL Account?
  If you don’t have an account yet, you might be able to request one. Just click “Request Account” to start the process.
• Need help?
  IT Service Desk: 800-255-5801, 847-700-5800

1. What is the correct United Airlines employee website?
The official United Airlines employee website is Flying Together and can be accessed at flyingtogether.ual.com.

2. How do I find my United Airlines employee login username?
Your login username is typically your United Employee ID. If you are unsure of your Employee ID, contact United Airlines HR or your supervisor.

3. How to contact United Airlines Human Resources?
You can reach United Airlines HR by calling 1-847-700-4000. Alternatively, you can contact HR through the Flying Together website under the “Contact Us” section.

4. Is there an app for United Airlines employees?
Yes, United Airlines offers the Flying Together mobile app, which allows employees to access their schedules, employee travel benefits, and other resources on the go.

5. What is Flying Together UAL?
Flying Together is United Airlines’ employee portal where team members can access work schedules, employee travel benefits, company news, and HR information.

6. What is the employee discount for United Airlines?
United Airlines employees receive significant travel perks, including:

• Free or heavily discounted standby travel on United flights.
• Discounted fares on partner airlines.
• Discounts on vacation packages, hotels, and car rentals.

7. Is United Airlines employee-owned?
No, United Airlines is not employee-owned. It is a publicly traded company under its parent organization, United Airlines Holdings, Inc.

8. What is the number for the United Employee Travel Center?
The United Employee Travel Center can be reached at 1-877-UAL-ESC9 (1-877-825-3729) for assistance with employee travel bookings.

9. How do I get in touch with United?

• Employee Contact: Use the Flying Together portal or call HR at 1-847-700-4000.
• Customer Service: Call United’s customer service line at 1-800-864-8331.

10. How to speak directly to a United Airlines representative as a customer?
Call 1-800-864-8331 and follow the prompts to speak to a representative.

11. Does United Airlines have WhatsApp?
Yes, United Airlines supports communication via WhatsApp for customer service. Message them at +1 800-864-8331.

12. What is the email format for United Airlines?
The standard email format for United Airlines employees is:
[first name].[last name]@united.com
For example, [email protected].

13. Are United Airlines employees happy?
Employee satisfaction at United Airlines varies by department. Many employees value the travel benefits and company culture, but challenges like long hours and high customer interaction demands can impact satisfaction.

14. What is the employer code for United Airlines at worknumber.com?
The employer code for United Airlines on The Work Number is 10209.

15. How to check United’s Employment Verification & Salary Information?
To verify employment or salary information, verifiers will need:

• Company Name: United Airlines (or Continental Airlines for salary info prior to 2015).
• United’s Unique Employer Code: 10209.
• Employee’s Social Security Number (SSN): Provided by the employee.

Visit The Work Number for more details.

16. How do I see my work schedule on UAL Flying Together?
Log in to Flying Together and navigate to the “Schedule” section to view your assigned shifts.

17. Which airline has the best employee benefits?
United Airlines is often ranked among the top airlines for employee benefits, offering extensive travel perks, health insurance, retirement plans, and paid time off. Competitors like Delta and Southwest also have strong benefit programs.

18. Do United employees get discounts on flights?
Yes, employees receive:

• Free or discounted standby tickets for themselves and eligible family members.
• Discounts on confirmed tickets.

19. Who is the parent company of United Airlines?
The parent company is United Airlines Holdings, Inc.

20. How many United Airlines employees are there?
As of 2024, United Airlines employs approximately 93,000 people.

21. How do I book flights as an employee on UAL employeeRES?
Log in to Flying Together and access employeeRES under the “Travel” section. Use the tool to search for and book flights with your employee travel benefits.

22. What is the UAL Buddy Pass, and how do I use it?
The Buddy Pass allows employees to share their travel benefits with friends or family. Recipients can fly standby at a discounted rate. To use it, log in to employeeRES, add the buddy’s details, and book their travel.

23. What to do if I cannot log in to the FlyingTogether.ual.com login page?

• Ensure you’re using the correct Employee ID and password.
• Clear your browser’s cache and cookies.
• Try accessing the page on a different browser or device.
• Contact IT support at 1-800-255-5801 if issues persist.

24. What are the best-paying jobs at United Airlines?
The highest-paying roles include:

• Pilots: Captains on larger aircraft (e.g., Boeing 777) can earn over $350,000 annually.
• Management Positions: Salaries vary based on role and experience.
• Specialized Technicians: Experienced aircraft mechanics and technicians also earn competitive pay.

25. What is the turnover rate for United Airlines employees?
The turnover rate for United Airlines varies by department. Front-line roles like customer service agents and flight attendants may see higher turnover compared to pilots and corporate roles.

26. What is the pay scale for United Airlines?
Pay varies widely depending on the role:

• Flight Attendants: Starting around $28,000/year, increasing with seniority.
• Pilots: First Officers earn approximately $70,000-$150,000/year, while Captains earn $150,000-$350,000/year.
• Ground Staff: Salaries range from $15-$30/hour, depending on the position.

27. How much does a captain of a United Airlines 777 make?
A captain flying the Boeing 777 can earn over $350,000 annually, depending on experience and seniority.

28. What is the 2-letter code for United Airlines?
The 2-letter code for United Airlines is UA.

29. How do I update my personal information on Flying Together?
Log in to Flying Together, go to the “HR Tools” section, and select “Update Personal Information.”

30. How do employees handle standby travel?
Employees and their eligible dependents can list for standby travel via employeeRES. Priority is based on seniority and travel type (personal or business).

31. Do employees get free luggage allowance?
Yes, employees traveling on standby are allowed to check luggage for free, subject to space availability.

32. How to contact the United IT Help Desk?
Call 1-800-255-5801 for technical support related to Flying Together, employeeRES, or other work systems.

FlyingTogether.org FAQ

• This FAQ expands on the questions above by grouping them into topics and clearer groups and addimg extra issues commonly discussed in employee/pass-travel conversations (including CCS/COAIR, SkyTalk, and eRes/employeeRES).

Group 1: Basics and Getting Started

What is “Flying Together” for United employees?

• Flying Together is United’s internal employee portal used for work resources like news, policies, travel tools, and various employee services.
• Most features require a valid United user ID and authentication.
• If you’re not a current employee (or approved retiree), you generally won’t be able to access restricted areas.

Is FlyingTogether.org the official United Airlines site?

• No. FlyingTogether.org is typically an informational help site that explains where things are and how common tools work.
• The official systems are on United-owned domains (for example, ual.com and united.com domains used for employee systems).
• When in doubt, only enter credentials on official United login pages.

What are the official Flying Together URLs I should recognize?

• Flying Together portal pages commonly appear on official United domains such as:
• https://flyingtogether.ual.com/
• https://ft.ual.com/
• United Sign-on Help (IT Service Desk)

What is employeeRES / eRes, and why do people mention it?

• “employeeRES” (sometimes called eRes) is commonly referenced as an employee travel tool used for listing, pass travel workflows, and/or viewing certain non-rev travel details.
• Some users report that certain listing actions may be limited or changed over time (for example, some NRSA steps shifting to the United app in certain situations).
• If a workflow changed, your best bet is to follow the current instructions inside Flying Together or the current United app behavior.

What is CCS, and why do people say “COAIR” with it?

• CCS is a United employee login environment used for various internal tools and self-service actions.
• “COAIR” is often seen in legacy/related login URLs (historical Continental systems) that still appear as part of internal access for some users.
• Examples of official CCS login pages include:
  • CCS (COAIR) Mobile Login
  • CCS+

What is “SkyTalk” (sometimes typed as “SkyTal UAL”)?

• People often use “SkyTalk” to refer to internal communications, help channels, or employee discussion resources (the exact implementation can vary by company tools and changes over time).
• If someone tells you “check SkyTalk,” treat it like “check the internal comms/help resource your workgroup uses.”
• To avoid scams, only trust SkyTalk access paths that start from Flying Together or other official United systems.

Group 2: Login and Access Problems

I can’t open Flying Together. What should I check first?

• Confirm you’re on an official URL (for example, flyingtogether.ual.com or ft.ual.com).
• Turn off VPN/proxy, then try again (some corporate systems block unusual IPs).
• Try a different browser or an incognito/private window to rule out cookies/cache issues.

It keeps redirecting me or looping back to login. How do I fix that?

• Clear cookies and site data for United/UAL domains, then restart the browser.
• Disable ad blockers or strict privacy extensions temporarily (they can break SSO flows).
• Try a different network (home Wi-Fi vs mobile hotspot) if your current network filters enterprise logins.

What if the login page loads but I get a blank screen after signing in?

• Check if JavaScript is blocked; many portals require it.
• Try Chrome/Edge and ensure the browser is fully updated.
• If you’re on a work device, confirm required security software isn’t blocking scripts.

My user ID works elsewhere but not on Flying Together. Why?

• Some systems require your current standardized United user ID format (legacy IDs may not work in newer flows).
• Account sync delays can happen after changes (new hire, transfer, role change, or password reset).
• If it persists, use the official sign-on help contacts listed by United.

How do I know if Flying Together is down for maintenance?

• Maintenance windows are often posted inside official systems or referenced on sign-on pages.
• If CCS/CCS+ or other internal dashboards show scheduled outages, that’s a strong clue.
• When in doubt, contact the IT Service Desk using official numbers from the United sign-on help page.

I’m traveling and can’t log in from abroad. Is that normal?

• Some company systems may trigger extra verification outside the U.S. or from unusual locations.
• MFA prompts may increase, or access may be limited without secure verification.
• Use official MFA/self-service tools and IT support if you are blocked.

Group 3: Passwords, MFA, and Account Recovery

How do I reset my Flying Together password safely?

• Use official self-service links found on the United login flow or inside official portals.
• Never reset passwords from random “help” sites or links sent by unknown messages.
• If the reset doesn’t work, call the IT Service Desk via the official sign-on help page.

What is the official United sign-on help page (and why is it important)?

• It provides official login guidance and IT Service Desk contact numbers.
• Use it anytime you suspect your login flow is broken or you’re locked out.
• Link: https://signon.ual.com/assets/html/help.html

I’m stuck in MFA loops. What are the quickest fixes?

• Verify your device time/date are correct (MFA can fail if time is off).
• Remove and re-add the account in your authenticator if your company allows it.
• Try signing in from a different browser/device once to force a clean MFA challenge.

Where do I manage MFA or self-service authentication settings?

• United uses official self-service pages for authentication management.
• One commonly referenced official domain for MFA self-service is:
  https://mfa-selfservice.ual.com/
• If you can’t access it, use the official IT Service Desk path.

My account got locked after too many attempts. What now?

• Stop retrying; repeated failures can extend lockouts.
• Use official password reset/self-service tools once, carefully.
• If still locked, contact the IT Service Desk (official sign-on help page).

How can I avoid getting locked out again?

• Use a password manager so you aren’t guessing.
• Keep MFA method updated (new phone = update MFA before you lose the old device).
• Bookmark only official URLs and avoid “lookalike” login pages.

Group 4: Browser, Device, and Network Fixes

Which browser works best for Flying Together?

• In most cases, modern Chrome or Edge works best for enterprise SSO.
• Keep the browser updated and allow cookies for authentication domains.
• If one browser fails, try another to isolate extension/settings conflicts.

Do ad blockers or privacy extensions break the portal?

• They can. Some extensions block login scripts, cookies, or redirects.
• Try disabling extensions for United/UAL domains, or use a fresh profile/incognito window.
• Re-enable after you confirm login works.

What does “enable cookies” really mean for this portal?

• SSO often relies on third-party or cross-site cookies for sign-in tokens.
• If your browser blocks them globally, you may need to allow exceptions for official domains.
• Clearing cookies can fix broken sessions, but blocking cookies can cause repeat failures.

Does VPN cause Flying Together login problems?

• Yes, sometimes. VPN IPs can trigger security blocks or unusual verification.
• Turn off VPN and try again, especially if you’re stuck in loops.
• If you must use VPN, use an approved work VPN if provided.

Why does it work on my phone but not my laptop?

• Laptops often have more extensions, stricter privacy settings, or cached broken sessions.
• Try a private window, then clearing cookies for United/UAL domains.
• Also confirm your laptop network isn’t filtering scripts (public Wi-Fi can be problematic).

What should I do if a corporate device blocks access?

• Follow company IT policy; some settings can only be changed by IT.
• Try the same login on a known-good network first to confirm it’s device-related.
• Document the error and contact the IT Service Desk with details.

Group 5: Employee Travel Tools (eRes / employeeRES / Boarding Pass)

What is eRes / employeeRES used for?

• Employees and pass travelers commonly refer to eRes/employeeRES for non-rev workflows such as listings and travel-related actions.
• Exact features can change, so the most reliable instructions are inside Flying Together.
• Official employee travel-related portals may appear under domains like:
  https://eres.ual.com/

Why do some people say “I can’t list in eRes anymore”?

• Some pass-rider/non-rev workflows have changed over time, and certain actions may be moved to apps or different internal tools.
• If a feature disappears, it’s often a policy/tool update rather than your account.
• Check Flying Together travel pages or your travel coordinator for the current workflow.

How do I link a pass rider / enrolled friend profile correctly?

• Common advice is that the employee must submit or link the traveler details through official employee travel tools.
• Profile linking can take time to propagate (sometimes 24–48 hours or longer depending on updates).
• If it never appears, the employee should verify the entry and re-check with the official travel help resources.

My non-rev listing shows weird results. What should I verify first?

• Confirm the traveler profile is correctly linked (correct MileagePlus/profile identifiers if applicable).
• Confirm the correct travel type (employee, dependent, enrolled friend, buddy pass) is selected.
• Sign out, clear session, and re-check later if systems are delayed.

Can I rely on seat maps to judge loads for non-rev travel?

• Seat maps can be misleading because not all booked seats are assigned.
• Loads and standby lists are better indicators when available through official tools.
• Use official travel tools and app standby displays rather than guessing from seat maps.

What should I do when travel tools show “errors” right before a trip?

• Try a different device/browser and refresh your session.
• Check if there’s a known outage or system maintenance.
• If urgent, contact official support channels for pass travel assistance.

Group 6: Standby, Listing, and Day-of-Travel Issues

Where can I see my standby position?

• Many travelers use the United app’s flight status/standby displays to see position and updates.
• Some employees can see more detailed load data through official employee tools.
• If you can’t see your position, confirm you’re looking at the correct flight/date and that your listing is active.

My standby list isn’t showing in the portal. What should I do?

• First check the United app for standby display.
• Then check official employee travel tools for known changes to where listings are handled.
• If the issue affects many people, it may be a temporary system problem.

Why do I see “waitlisted” even when seats look open?

• Open seats on a map do not equal open inventory; seats may be blocked, unassigned, or held.
• Priority order, check-in status, and last-minute operational needs can change clearance timing.
• Expect last-minute movement, especially on busy flights or international routes.

What’s the difference between “listed” and “checked in” for non-rev?

• “Listed” means you’re in the queue; “checked in” means you’ve completed the check-in step (which can affect priority order in some cases).
• Always follow your workgroup’s guidance on when to check in and what deadlines apply.
• If you can’t check in, verify documents and traveler profile details first.

My app keeps “messing up” on non-rev travel day. What are quick workarounds?

• Log out and log back in, then refresh the flight status page.
• Force-close the app, update it, or reinstall if it’s clearly corrupted.
• Use the website flight status tools as a backup for basic flight info, and use official employee tools for non-rev specifics.

How far ahead should I expect standby movement?

• Movement can happen anytime, but often accelerates close to departure due to missed connections, upgrades clearing, and operational changes.
• International and hub flights may finalize closer to departure.
• Always have a backup routing plan and keep monitoring.

Group 7: Buddy Passes, Enrolled Friends, and Family Travel

What’s the most common reason an enrolled friend can’t travel?

• Profile not properly linked/approved in the employee travel system.
• Incorrect traveler details (name/date of birth mismatch with documents).
• Eligibility timing (newly added travelers may require processing time).

How do buddy pass travelers check in?

• It depends on how the pass was issued and how the itinerary is ticketed in the system.
• Many travelers use the United app or check-in flows once they have a confirmation/reference.
• If check-in fails, the employee should confirm the pass setup and traveler profile details.

Why do buddy pass travelers show very low priority?

• Buddy passes typically have lower priority than employees and eligible dependents.
• Priority rules vary by program type and policy updates.
• Set expectations: busy flights may not clear, so flexibility matters.

Can enrolled friends or buddy pass travelers use the United Club?

• Club access depends on the traveler’s membership/credential rules and the fare/pass situation.
• Policies can change, and non-rev situations can complicate expectations.
• When unsure, confirm via official United Club policy pages or a United agent.

Why does my pass traveler’s name not show correctly in the app?

• It can be a profile sync delay or a mismatch between the traveler profile and the reservation record.
• Double-check spelling, middle names, and document name format.
• If it’s a repeat issue, the employee should review the traveler entry in official tools.

What’s the best “rules-safe” way to avoid mistakes with pass travel?

Follow the current instructions in Flying Together travel resources rather than old

Disclaimer:

This website, https://www.flyingtogether.org, is not owned by or associated with Delta Airlines, Spirit Airlines or United Airlines. We are a help and guide website only, started by former United Airlines, as a help resource, intended for UAL employees and employees of other American airlines.

FlyingTogether.org is an independent, informational website created to help airline employees better understand and navigate common workplace systems, portals, and tools used across the aviation industry.

This site is not affiliated with, endorsed by, sponsored by, or officially connected to United Airlines, Delta Air Lines, Spirit Airlines, or any other airline, airline group, or aviation employer. All company names, trademarks, logos, and system names mentioned on this website are the property of their respective owners and are used strictly for informational and educational purposes.

Our goal is to serve as a neutral help and guidance resource for airline employees by explaining commonly used internal platforms, login processes, scheduling systems, employee travel tools, and general troubleshooting concepts in plain language. We do not provide access to any internal systems, do not request or store login credentials, and do not represent any airline’s official policies or internal documentation.

While some articles currently focus on United Airlines–related tools such as Flying Together, CSS/CCS (CoAir), Skytal, or eRes, FlyingTogether.org is not intended to be limited to a single airline. We aim to expand this site with dedicated sections, guides, and articles designed for:

• Delta Air Lines employees
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Future content will include airline-agnostic guides, role-based resources (pilots, flight attendants, ground staff, operations, and corporate employees), and general explanations of systems and workflows that are commonly shared across the global airline industry.

For official information, policies, or account-specific support, users should always refer to their employer’s official employee portals, IT departments, or human resources channels. Any actions taken based on information found on this site are done at the user’s own discretion.

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